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"From my perspective the ability to utilize the tool as a way to measure effectiveness and our ability to use it for training and development purposes are important. Also, having two locations it gives my Leadership Team the ability to collaborate when reviewing monitoring sessions"

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News Center

September 30, 2008
Leading pharmacy claims management company selects Virtual Observer for Cisco call recording

September 26, 2008
GameStop chooses Virtual Observer to boost quality monitoring initiative

September 17, 2008
ShoreTel VoIP News Round Up